Olmsted Outerwear coats come with a two-year warranty.
We guarantee everything we make and stand by the craftsmanship of our goods. Complementary after-sales service is provided for production defects during the warranty period.
We remain responsible for our products long after purchase by offering repairs and upcycling options through our take-back program. Eiderdown, which is an expensive commodity, can be upcycled. All our outerwear are eligible to be repurchased by Olmsted Outerwear for 10% of their original value.
We use high-quality materials to guarantee durability and long life. Natural fibres wear and tear differently than synthetics, and winter gear is submitted to harsh conditions - the natural canvas is not invincible.
Waxed cotton coats cannot be dry cleaned but clean beautifully with a wet cloth.
Oily waxed cotton, such as our standard Silkwax used in The Eiderdown collection, can be reproofed after a few years to bring back shine and restore waterproofness if needed.
All our linings are also water repellent and to be easily sponged clean. Airing every season and storage in a dry, cool place will allow your down-filled outerwear to last.
If you have any questions or concerns about your coat, please contact us, and we will gladly assist you.